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1.Is there justification for positive writing in a message refusing credit? In this circumstance, how might you evaluate and respond to the statement â€œYou are not going to sell the reader; so why try to maintain goodwill?â€ Defend your reasoning.
2.Analyze persuasive requests and sales messages. What traits do persuasive requests and sales messages share in common and how do they differ? Defend your analysis with supporting examples.