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Sell 4, Ch. 9

 

Need a 200 minimum with reference for each of the items below. Due 2/24

 

Expanding Customer Relationships

 

Explain how to follow up to assess customer satisfaction.

 

 

Explain how to harness technology to enhance follow-up and buyer-seller relationships.

 

Discuss how to take action to ensure customer satisfaction.

 

Discuss how to maintain open, two-way communication.

 

Discuss how to expand collaborative involvement.

 

 

Explain how to add value and enhance mutual opportunities.

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