Responses Needed 2 of 2

Sell 4, Ch. 9


Need a 200 minimum with reference for each of the items below. Due 2/24


Expanding Customer Relationships


Explain how to follow up to assess customer satisfaction.



Explain how to harness technology to enhance follow-up and buyer-seller relationships.


Discuss how to take action to ensure customer satisfaction.


Discuss how to maintain open, two-way communication.


Discuss how to expand collaborative involvement.



Explain how to add value and enhance mutual opportunities.

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